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What the FAQ is this new YouTube series?! πŸ“Ή| Top Ten Help Centers of 2025

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What the FAQ?!

I'm a help center creator and a data & analytics nerd πŸ€“ Join me every Tuesday for knowledge base metrics, content management hacks, and FAQ ups to avoid.

What the FAQ?!

​karissavb.com​

Something BIG is coming ... πŸ‘€

My new video series of Top Help Centers of 2025 to be exact!

video preview​

I just started a new video series.

It’s not polished.

The audio has its moments. I don't have a green screen so the camera is spotty sometimes.

But guess what, I'm posting the videos anyway!

Why? Because working out loud matters and I want to share how my brain works when looking through help centers.

This series is my way of documenting what I’m learning, thinking through challenges, and sharing in-progress ideas instead of waiting for things to be β€œready”.

What to the FAQ should you expect?

Each week (maybe even twice a week if you are lucky 😏), I'll be posting on LinkedIn and my YouTube channel the highlighted help center.

We are talking help centers like ...

  • Amazon
  • Hubspot
  • Salesforce
  • and Zapier

So, yah ... LETSSS GOOOOO!

Karissa

P.S. If you thought this was useful, pass it on. The more people it helps, the happier I am ❀️

600 1st Ave, Ste 330 PMB 92768, Seattle, WA 98104-2246
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What the FAQ?!

I'm a help center creator and a data & analytics nerd πŸ€“ Join me every Tuesday for knowledge base metrics, content management hacks, and FAQ ups to avoid.